Terms of service

Terms of Service

Effective Date: July 27, 2026

These Terms of Service apply to nexedge.store, operated by Nexus Wise LLC, doing business as NEXEDGE.

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of nexedge.store and any related pages, features, content, services, and products offered through the website collectively referred to as the "Site."

In these Terms, "NEXEDGE," "we," "us," and "our" refer to Nexus Wise LLC.

By accessing the Site, creating an account, or placing an order, you agree to these Terms and our other policies referenced in them. If you do not agree, you must not use the Site or purchase our products.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site or purchase NEXEDGE products.

By placing an order, you represent that:

•      You are at least 18 years old;

•      The information you provide is accurate and complete; and

•      You are legally authorized to use the selected payment method.

 

NEXEDGE products are intended for adult use only.

3. Dietary Supplement Information

NEXEDGE products are dietary supplements and are not medications.

These statements have not been evaluated by the Food and Drug Administration. NEXEDGE products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on the Site is for general informational purposes only and is not medical advice. It should not replace advice from a qualified healthcare professional.

Individual experiences and results may vary. Before using a NEXEDGE product, consult a qualified healthcare professional, particularly if you:

•      Have a medical condition;

•      Take prescription or over-the-counter medication;

•      Are scheduled for surgery;

•      Are sensitive or allergic to any listed ingredient; or

•      Have been advised to restrict your use of dietary supplements.

 

Use products only as directed on the product label. Do not exceed the recommended serving. Discontinue use and seek appropriate medical advice if you experience an adverse reaction.

4. Accounts and Information

You may be required to create an account or provide certain information when placing an order.

You agree to provide accurate, current, and complete information and to update that information when necessary.

You are responsible for:

•      Maintaining the confidentiality of your account credentials;

•      Restricting access to your account and devices; and

•      Activity conducted through your account.

 

Please notify us promptly at support@nexedge.store if you believe your account has been accessed or used without authorization.

We may suspend or terminate an account if we reasonably believe it is being used fraudulently, unlawfully, or in violation of these Terms.

5. Products and Product Information

We make reasonable efforts to display product descriptions, ingredient information, packaging, images, and other content accurately.

However, product packaging, appearance, or presentation may occasionally differ from what appears on the Site. Variations that do not materially affect the product's identity, quantity, or intended use will not automatically constitute a defect.

You are responsible for reviewing the product label, ingredient list, directions, warnings, and storage instructions before use.

Products purchased through the Site are intended for personal use and not for unauthorized resale, redistribution, or commercial export.

6. Orders and Acceptance

Submitting an order does not mean that we have accepted it.

An order is accepted when we send an order confirmation or begin processing the order, subject to payment authorization and product availability.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including when:

•      A product is unavailable;

•      Pricing or product information contains an error;

•      Payment cannot be authorized;

•      Fraud or unauthorized activity is suspected;

•      An order appears to be intended for unauthorized resale;

•      A shipping address is incomplete or unsupported; or

•      The order violates these Terms or applicable law.

 

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

7. Pricing, Payment, and Taxes

Prices are shown in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice. A change will not affect an order that has already been accepted, except where correction is required because of an obvious pricing or technical error.

By submitting payment information, you authorize us and our payment-service providers to charge the applicable amount, including product charges, shipping charges, taxes, and other amounts disclosed before checkout.

You are responsible for any applicable sales, use, or similar taxes charged in connection with your order.

Promotional offers are subject to their stated conditions and may not be combined unless expressly permitted.

8. Subscriptions and Automatic Renewal

When you enroll in a recurring subscription, you authorize NEXEDGE and its payment-service providers to charge your selected payment method automatically at the price and frequency disclosed during enrollment.

Your subscription will continue and renew automatically until it is cancelled.

Before completing a subscription purchase, you will be shown the material subscription terms, including:

•      The recurring price;

•      Billing frequency;

•      Product and quantity;

•      Any applicable discount;

•      The method of cancellation; and

•      When recurring charges will begin.

 

Subscription prices and discounts may change where permitted by law. When advance notice is legally required, we will provide notice before the change takes effect.

You may cancel your subscription through the cancellation method available in your customer account or by contacting support@nexedge.store.

Your cancellation must be completed before the next order is processed to prevent the next charge. Cancellation applies to future subscription orders and does not automatically cancel or refund an order that has already been charged, processed, or shipped.

Pausing, skipping, modifying, or cancelling a subscription is subject to the functionality available through our subscription platform and any instructions presented in your account.

Nothing in this section limits cancellation, renewal-notice, or refund rights that cannot legally be waived.

9. Shipping and Delivery

Orders are shipped in accordance with our Shipping Policy, available on the Site and incorporated into these Terms by reference.

Shipping and delivery dates are estimates unless expressly stated otherwise. Delays may occur because of carriers, weather, holidays, incorrect addresses, operational disruptions, or other circumstances outside our reasonable control.

Responsibility for damaged, delayed, missing, refused, and returned packages will be handled according to our Shipping Policy and applicable law.

Please review your shipping address carefully before submitting an order.

10. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy, available on the Site and incorporated into these Terms by reference.

The Return and Refund Policy explains:

•      Return eligibility;

•      The return-request period;

•      Product-condition requirements;

•      Return-shipping responsibility;

•      Damaged or incorrect-order procedures; and

•      Refund processing.

 

Nothing in that policy limits any consumer right or remedy that cannot legally be excluded.

11. Electronic Communications

By using the Site, creating an account, or placing an order, you consent to receive transactional communications electronically, including order confirmations, payment notices, shipping updates, subscription notices, policy notices, and customer-service communications.

Transactional communications are separate from promotional marketing communications.

Where required, promotional emails or text messages will be sent only with the appropriate consent. You may unsubscribe from promotional communications using the instructions provided in the message.

12. Intellectual Property

The Site and its contents—including the NEXEDGE name, logos, product names, packaging, designs, text, graphics, photographs, videos, software, and page layout—are owned by or licensed to Nexus Wise LLC and are protected by applicable intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Site for personal, non-commercial purposes.

Without our prior written permission, you may not:

•      Copy, reproduce, republish, distribute, or commercially exploit Site content;

•      Modify or create derivative works from Site content;

•      Use our trademarks, branding, or product images in a misleading manner;

•      Remove copyright, trademark, or proprietary notices; or

•      Suggest an affiliation with or endorsement by NEXEDGE that does not exist.

 

13. Reviews and Other User Content

You may be able to submit reviews, photographs, comments, testimonials, questions, or other content collectively referred to as "User Content."

You retain ownership of your User Content. By submitting it to us through the Site or in direct response to a request from NEXEDGE, you grant Nexus Wise LLC a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, publish, and display that content in connection with operating and promoting NEXEDGE.

This license continues for as long as the content is used, subject to applicable privacy, publicity, and consumer-protection laws.

You represent that:

•      You own or have permission to submit the content;

•      The content reflects your honest opinion or experience;

•      The content is not knowingly false or misleading;

•      The content does not infringe another person's rights; and

•      You have disclosed any material relationship, incentive, or compensation connected with the content where required.

 

We may remove User Content that violates these Terms, but we are not required to monitor all submissions.

14. Prohibited Uses

You must not use the Site to:

•      Violate any applicable law or regulation;

•      Commit fraud or submit unauthorized payment information;

•      Infringe intellectual-property, privacy, publicity, or other rights;

•      Transmit malware, harmful code, or disruptive material;

•      Attempt to gain unauthorized access to accounts, systems, or data;

•      Interfere with the Site's security or operation;

•      Scrape, extract, or harvest Site content or data without authorization;

•      Impersonate another person or organization;

•      Submit false, misleading, abusive, or defamatory content;

•      Resell products without authorization; or

•      Use the Site or products for an unlawful purpose.

 

We may restrict access, cancel orders, or take other appropriate action where we reasonably believe prohibited activity has occurred.

15. Third-Party Services and Links

The Site may use or link to third-party services, including payment providers, shipping carriers, subscription platforms, analytics services, and social-media platforms.

We do not control third-party websites or services and are not responsible for their separate content, availability, privacy practices, security, or terms.

Your use of a third-party service may be governed by that third party's own terms and policies.

16. Site Availability and Disclaimer

We aim to keep the Site accurate, secure, and available, but we do not guarantee that it will always operate without interruption, delay, or error.

To the maximum extent permitted by applicable law, the Site and its content are provided on an "as available" basis without warranties regarding uninterrupted availability, compatibility, security, or freedom from technical errors.

This Site disclaimer does not:

•      Exclude obligations expressly stated in these Terms or our published policies;

•      Exclude rights concerning defective, damaged, or incorrectly supplied products;

•      Exclude warranties or consumer protections that cannot legally be disclaimed; or

•      Limit liability where doing so would be prohibited by law.

 

17. Limitation of Liability

To the fullest extent permitted by applicable law, Nexus Wise LLC and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the Site, these Terms, or a product purchase.

To the fullest extent permitted by law, our aggregate liability arising from a particular order will not exceed the amount paid to NEXEDGE for the product or order giving rise to the claim.

These limitations do not apply to liability that cannot legally be limited or excluded, including where applicable liability arising from fraud, willful misconduct, gross negligence, personal injury, or statutory consumer rights.

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, these provisions apply only to the extent permitted by law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Nexus Wise LLC and its officers, employees, contractors, and affiliates from third-party claims, losses, liabilities, and reasonable expenses arising directly from:

•      Your unlawful or unauthorized use of the Site;

•      Your material violation of these Terms;

•      Your infringement of another party's rights; or

•      User Content submitted by you.

 

This section does not require you to indemnify NEXEDGE for its own negligence, unlawful conduct, or breach of these Terms.

19. Dispute Resolution and Informal Resolution

Before filing a formal legal claim, you and NEXEDGE agree to make a reasonable attempt to resolve the dispute informally.

A written notice of dispute should include:

•      The claimant's name and contact information;

•      The relevant order number, where applicable;

•      A description of the dispute; and

•      The requested resolution.

 

Notices to NEXEDGE should be sent to support@nexedge.store and to the business address stated below.

The parties will have 30 days after receipt of the notice to attempt to resolve the dispute informally.

Arbitration and Class-Action Waiver

Except for eligible individual claims brought in small-claims court, disputes arising from or relating to these Terms, the Site, or a NEXEDGE purchase will be resolved by binding arbitration on an individual basis.

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect, subject to the AAA Consumer Due Process Protocol.

The arbitration may be conducted by telephone, video conference, written submissions, or at a reasonably convenient location, as determined under the applicable AAA rules.

You and NEXEDGE waive the right to a jury trial and the right to participate in a class, collective, consolidated, or representative action, to the extent such waiver is permitted by law.

The arbitrator may award any individual remedy that would otherwise be available in court, but may not combine claims belonging to different individuals except where required by applicable law.

Nothing in this section prevents either party from seeking temporary or emergency relief from a court where necessary to protect intellectual-property rights, confidential information, accounts, systems, or security.

Arbitration Opt-Out

You may opt out of the arbitration and class-action-waiver provisions by sending written notice within 30 days after first accepting these Terms.

Your notice must include:

•      Your full name;

•      Your email address;

•      Your order number, if applicable; and

•      A clear statement that you are opting out of the arbitration provision.

 

The notice may be emailed to support@nexedge.store or mailed to the business address listed below.

Opting out of arbitration will not affect the remainder of these Terms or your ability to purchase NEXEDGE products.

20. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except where federal law applies or where the law of the customer's jurisdiction provides mandatory protections that cannot be waived.

For disputes not required to be arbitrated, the parties consent to the jurisdiction of the appropriate state or federal courts located in Wyoming, except where applicable law gives the customer the right to bring a claim elsewhere.

21. Events Outside Our Control

We will not be responsible for a delay or failure caused by events outside our reasonable control, including carrier disruptions, severe weather, natural disasters, public-health emergencies, governmental action, labor disruptions, internet failures, cyber incidents, supply interruptions, or failures of third-party service providers.

This section does not remove any refund or consumer right that applies under applicable law.

22. Severability

If a provision of these Terms is found invalid or unenforceable, it will be modified or limited only to the minimum extent necessary.

The remaining provisions will continue in effect.

23. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

A waiver is effective only when made in writing by an authorized representative of Nexus Wise LLC.

24. Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

We may transfer our rights and obligations as part of a merger, acquisition, restructuring, sale of assets, or transfer of the NEXEDGE business, subject to applicable law.

25. Termination

We may restrict or terminate your access to the Site if we reasonably believe you have violated these Terms, engaged in fraud or unlawful activity, or created a security or legal risk.

Provisions that by their nature should survive termination—including intellectual-property, liability, dispute-resolution, and indemnification provisions—will continue to apply.

26. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on the Site with a revised effective date. Changes will apply prospectively unless applicable law requires otherwise.

Where a material change affects an existing subscription or requires advance notice, we will provide notice in the manner required by applicable law.

27. Entire Agreement

These Terms and the policies expressly incorporated into them constitute the agreement between you and NEXEDGE concerning the Site and purchases made through it.

If a separate written agreement signed by Nexus Wise LLC applies to a particular transaction, that separate agreement will control to the extent of any conflict.

28. Contact Us

Questions, legal notices, and concerns regarding these Terms may be directed to:

Nexus Wise LLC

Doing business as NEXEDGE

Email: support@nexedge.store

Website: nexedge.store